In such situations, organizations not only benefit community, but also obtain many benefits from CSR. Organizations that recruit from a diverse community, overlooking differences in favour of qualification enjoy the benefits of a diverse workforce.

This diverse workforce provides an added advantage to the organization, since the wide base of knowledge, increases the organizations awareness of social issues that pertain to them. The awareness of social issues makes organizations empathise with the community, and there by making firms serve communities better (Turker, 2009). Empathy also increases the quality of service of the organization, for can serve with increased grace and consideration and consequently reducing harm to the society.

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