Performance appraisals are goals which objectives of the hotel can be quantified with and measured on market segment and return investment of the hotel. The hotel must consider these along with leadership styles, contextual goals like factors that will emerge from situations.

Performance assessment is part of a successful performance management strategy where HRM must measure aspects of the hotel that makes its road map clear.

Assessment should ask questions that will evaluate the position of the human resources associated with the goals, objectives, and strategies of the hotel. To gain this insight, HRM must carry out a survey through questionnaires which will determine the level of the workforce in terms of understanding job description and expectations of organizational goals.

To determine the position of employees in relation to the new change management plans, HRM can ask questions like; what are your duties and responsibilities? What are the goals of the change management plan? What is the company’s future direction?

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